30-day money-back guarantee

To take advantage of the 30-day money-back guarantee after your purchase in our online store, simply follow these steps:

Send an email to our customer service team within 30 days of purchase with the following information info@iconichome.com mit :

• Full name
• Delivery address
• Order number
• Reason for return
• Product you wish to return
• Feedback so we can improve our products

Pack the product carefully and send it back to us:

Designscape Creative GmbH
Department ICONIC HOME
Kreuzstr. 23
66589 Merchweiler
Germany

IMPORTANT: Enclose a note with your full name and order number so that we can assign the return.

Once we have received and checked the goods, we will refund the full purchase price to your original payment method within 14 days of arrival at our warehouse.

• The statutory right of withdrawal remains unaffected by our 30-day money-back guarantee.
• The 30-day money-back guarantee expires at the end of the 30th day after the date of purchase. Your request must be received by us within this period.
• Please ensure that the goods are returned to us in their original packaging, with all accessories supplied and without signs of use.
• You are responsible for the costs of returning the goods.
• If we receive your return later than 14 days after sending the email, we will no longer be able to grant the guarantee or provide a refund.